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    Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Customer Service Email: service@myphotoboxer.co.uk
  • TRACK ORDER

    Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Customer Service Email: service@myphotoboxer.co.uk
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    • Track Order
    • CONTACT US

      Where is my order?

      Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.

      Other Questions?

      Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

      Customer Service Email: service@myphotoboxer.co.uk
    FREE SHIPPING over £49.00

    Terms Of Shipment

    SHIPPING POLICY

    How long does it take to receive my product?

    Typically, it takes about 3-5 business days for our socks and underwear.

    Please note that during the holidays our production time may vary.

    Can I change the destination country of my order?

    After your order has been sent out, you may not change your shipping address. 

    How much is shipping?

    We provide Free Shipping over £49. 

    UK:

      Express Shipping (Shipping Time 3-5 Business Days)  0g–200g £29.95

      Express Shipping (Shipping Time 3-5 Business Days)  201g–500g £25.95

      Express Shipping (Shipping Time 3-5 Business Days)  501g–1000g £29.95

      Express Shipping (Shipping Time 3-5 Business Days)  1001g–1500g £35.95

      Express Shipping (Shipping Time 3-5 Business Days)  1501g–2000g £39.95

      Express Shipping (Shipping Time 3-5 Business Days)  £139.00 and up Free

      Standard Shipping (Shipping Time 8-10 Business Days)  £0.00–£48.99 £6.99

      Standard Shipping (Shipping Time 8-10 Business Days)  £49.00–UP Free

     

    How will I know my order has shipped?

    You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update. 

    Please keep in mind delivery dates may change due to inclement weather conditions or holiday. 

    Do you ship internationally?

    We send to the United Kingdom and Ireland.

    The tariffs generated by DHL or FedEx need to be borne by the buyer.

    Please note: 

    • If your personalised product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift. 
    • At this time, we do not ship to APO/FPO addresses or college dorms.
    • Expedited shipping is not offered to P.O. Box shipping addresses.
    • We do not offer overnight shipping.

    If you have any questions, please feel free to contact us via email: service@myphotoboxer.co.uk

    Address: UNIT 4005, 40/F SINGGA COMMCTR NO 144-151 CONNAUGHT RDWEST SAI YING PUN HONG KONG

    Registration Number-78558188

    TERMS & POLICIES

    COMPANY INFO

    CONTACT US

    • Mon.- Fri. 9:00 AM - 6:00 PM, New York Time
      UNIT 4005, 40/F SINGGA COMMCTR NO 144-151 CONNAUGHT RDWEST SAI YING PUN HONG KONG
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